1. Learn the terms and definitions listed at the
bottom of page 12 of the Study Guide.
2. Complere Summary Exercise on page 7 of the Study
Guide. Type the summary and two spaces below the typed
summary, type in the audience for whom the summary
is intended along with the word count.
3. Complete the Study Guide for Chapter 17 "Memo
Reports and Electronic Mail."
4. Read pages 9 and 10 in the Study Guide "Writing
Informational Memorandums."
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